National Lead Partner, Shared Services and Outsourcing, KPMG

Julie has several years of experience helping companies design and deliver business services through the creation of centres of expertise, shared service organizations and the optimization of the value of their third party agreements. She is the National Partner Lead for Shared Services and Outsourcing.  Julie has advised on a wide range of large technology (ADM), human resources, facilities management, ITO and BPO outsourcing deals, from strategy assessment through to implementation. She has helped companies develop and launch centres of excellence in the areas of shared services, vendor management, outsourcing, and business process management. Additionally, she has assisted major corporations in restructuring/designing governance organizations, policies, methodology and practices as well as coaching and training governance personnel.

Partner, Goodmans LLP & CORE Board Secretary

Richard Corley is a partner at Goodmans and leads the firm’s Outsourcing practice group. Combining his legal expertise with a unique background in engineering, mathematics, computer science and business, Richard's practice focuses on the intersection of law and technology. 

Richard has over 25 years of experience advising clients on complex outsourcing transactions, technology M&A, joint ventures, cleantech and technology-related competition law matters.  With technology at its core, Richard's practice is focused on the growing information technology and cleantech sectors. Richard's practice complements his personal interest and involvement in energy conservation and energy alternatives.  He is currently involved with the Canadian implementation of the Third Industrial Revolution initiative, which integrates distributed renewable energy, low-energy buildings, intelligent power distribution and management, and energy storage systems.

Vice President, Reliability Standards and Chief Regulatory Officer

Frank is the Vice President, Reliability Standards and Chief Regulatory Officer for Hydro One, the largest transmission and distribution utility in Ontario.  He is accountable for designing and developing the regulatory strategy for Executive Leadership and Board approval consistent with and in support of  corporate strategy.  He leads Company efforts and initiatives related to industry reform and modernization, developing effective processes and proactively monitoring and reporting regulatory compliance with respect to the Ontario, North American and internal regulatory requirements and reliability standards.

Prior to taking on his current role, Frank was the Director of Outsourcing Services for Hydro One where he oversaw one of Canada’s largest outsourcing agreements.  Frank has held a number of progressive leadership positions within Hydro One’s finance division. 

Frank is an Accredited Outsourcing Practitioner (AOP) with over 25 years of experience as a Chartered Professional Accountant (CPA) and Chartered Accountant (CA), having gained his prior audit working experience with PricewaterhouseCoopers before joining Hydro One. Frank has been a member of several committees of Canadian and international accounting standard setters, as well as electricity industry groups.  He has also authored a number of articles on accounting and outsourcing topics.

Christine Knott is a Citisoft Managing Director with over 29 years of experience in consulting and maintaining client relationships for the investment management industry. Christine supports the advisory needs of Citisoft’s global client base and is responsible for growing the North American consulting practice with a specific focus on the Canadian marketplace. She has strong analytical, mathematical, technical and project management capabilities and superior track record in creating new teams, new processes and new services.

Christine has deep understanding of the investment operations business in Canada and has broad experience across a range of investment products and asset types.

Prior to Citisoft,  Christine held positions with the BNY Mellon Family of companies for 17 years.  Most recently with CIBC Mellon as the Vice- President of strategic client solutions.  With BNY Mellon as the Managing director of Middle office outsourcing for North America,  Managing director of Performance Measurement and Attribution  for the US  and Vice President  of Solutions for Eagle Investment Systems.

Prior to joining Eagle Investment systems in 2001 Christine was responsible for Relationship management and consulting services at the former FMC now SS&C .  She started her career at Canada trust in varying roles ranging from trust officer to mutual fund product management and the head of performance measurement. 

Christine studied social sciences at McMaster University. Christine has excellent people management skills and is also fluent in French.

Chief Technology Officer, Microsoft

Betty Rhiger possesses a unique mix of over 20 years of global services industry supply side and advisory expertise. She excels in creatively adapting traditional methodologies to help clients make informed decisions around their long-term strategies and objectives, delivery models, and use of disruptive technologies. And her experience in working for service providers gives her the insider’s insights necessary to help clients fully understand third parties’ proposed solutions and negotiating strategies.  She is also adept at quickly sensing company cultures and adjusting her teams’ approaches to align with those of her clients. Her primary focuses are on helping Global 1000 banking, financial services, energy and utilities companies located in Canada achieve next generation IT and F&A process excellence.

Soumen is responsible for TCS Canada’s strategic direction and leads all facets of the business in the region, which includes fostering relationships with industry, government, academia and non-profits.

By helping to provide cutting-edge IT solutions and services, Soumen has been instrumental in shaping a broad range of industries all over the world. He believes Canada is a geography ripe for a remarkable digital transformation - a shift necessitated by its sheer size, its population demographics and its valuable natural resources.

During his over two-decade tenure with TCS, he has led the development of significant new business and managed many successful and lasting client engagements. Prior to his current role, Soumen spearheaded the spirited growth of TCS Japan, and was instrumental in TCS’ largest investment outside India.

An active proponent of bilateral trade and skills development, Soumen contributes to building trade relationships between Canada and India - and previously, Japan and India - through his various board appointments.

Senior Vice President, BGIS

Lorri is a skilled executive with over 20 years of experience in strategic sourcing and corporate real estate.  She is a relationship driven and results oriented professional who coaches and empowers her team to deliver unprecedented results. Lorri has made a career of tackling highly complex projects with an innovative entrepreneurial spirit, consistently achieving multimillion dollar savings results.

An equally accomplished professional in Strategic Sourcing and Corporate Real Estate, Lorri is a progressive business leader whose results are measured not only in the impressive numbers she delivers but also in the dedication and commitment she offers clients. Lorri is sought after by her industry peers as a subject matter expert as it pertains to Real Estate Outsourcing, with particular specialization in transitioning complex first generation outsourcing arrangements.  

She is a powerful presenter and communicator where she effectively conveys thought leadership and subject matter knowledge with an entertaining presentation style.

Tracee Schmidt is an Executive Director with twenty-five years’ experience in increasingly responsible positions within the BC Provincial Government.  Her portfolios have been diverse, which has contributed to her broad base of experience.

Prior to leading the Strategic Partnerships Office, she led the Strategic Projects Branch at the Ministry of Health leading very large complex projects, such as the BC Services Card project; developed the Province’s first 10 year $10 billion capital plan while at Treasury Board Staff, and implemented the cross government Work Environment Survey in partnership with BC Stats while at the BC Public Service Agency.

She has a passion for strategy, change management and building high performing teams. She has an established a reputation as a trusted advisor and for delivering results on challenging, high profile, sensitive files.

She is dedicated to collaboration, developing others, and open communication and she works daily to improve her leadership abilities and to live in alignment with her personal values and beliefs.

John is a leader in Deloitte’s Service Delivery Transformation practice.  He has supported a variety of outsourcing transactions, outsourcing strategies, business cases, funding and cost sharing models.  In addition, John has developed request for proposals (RFPs) and procurement strategies, facilitated contract negotiation, contract evaluation and service delivery improvement for managed infrastructure services, application management services, and business process outsourcing.

Prior to joining Deloitte, John spent 8 years in the IT service delivery industry, with both Hewlett-Packard and CGI.  John holds an MBA in Strategic Management from the Schulich School of Business, York University and an Honours BSc. from McMaster University.

Senior Partner, McCarthy Tétrault

George, one of Canada’s pre-eminent technology lawyers, has over 30 years’ experience helping clients solve the thorniest contracting and legal challenges posed by new technologies and business models.  He advises buy-side customers and sell-side suppliers with their sophisticated tech procurement relationships.  He also advises on finicky e-commerce, privacy, and cyber-security issues.  He helps buyers and sellers in technology company M&A deals.

Farhaz Thobani, Vice President of Infrastructure Services, IBM Canada Ltd., leads an organization that designs, builds and runs the foundational systems that are relied upon by businesses in Canada and around the world.

As the Vice President of Infrastructure Services, Farhaz is responsible for setting the strategic direction and overseeing the day-to-day operations of IBM’s services business in Canada. This includes the end-to-end infrastructure services and support of numerous Canadian Fortune 100 clients across multiple industries.  In this fast-paced environment, Farhaz partners with clients in their digital transformation journey to modernize their application and IT environments, streamline their processes, and optimize their costs. 

Farhaz has held a variety of IBM Senior management and Chief Financial Officer positions in IBM Canada over the past 20 years. Prior to his current position he was responsible for IBM Canada’s infrastructure business lines including Hybrid Cloud, Digital Workplace Services, Network Services, Security & Business Resiliency Services.

Farhaz received his MBA from the Schulich School of business at York University. He sits on the Board of Directors for the Centre for Outsourcing Research and Education (CORE) and is the Chairman of the Board for the ISM Canada Corporation.