Transition Management - 2 day course

06 Jun 2019 @ 8:30am EDT
07 Jun 2019 @ 4:00pm EDT
Event Details

This course focuses on the transition of a service from either an internal service delivery model to an outsourced model or from one service provider to another.

Throughout the two days, participants will learn about the need for a well-structured transition plan that includes people considerations, technology, business processes, communications, stakeholder management, financial management and cultural change.  The course also addresses the importance of identifying key stakeholders and  establishing stakeholder expectations throughout the duration of an outsourcing arrangement, including the transition phase.

This course will be of interest and value to:

Individuals from buyer, provider and advisor organizations who are, or are about to become, involved in the planning or execution of the transition phase for an outsourcing transaction. Individuals who attend will leave with in-depth knowledge of how to plan and execute a transition.

This is one of the four courses which contribute to the AOP certification program and for individuals with an AOP accreditation they will receive credits towards recertification

Transition Management runs for two full days and costs $2,500, plus applicable taxes. CORE members receive a 30% discount.


Governance and Relationship Management

Day 1 Day 2
  • Introductions
  • Executive Transition: Leading Practices
  • The Outsourcing Lifecycle & Other Keys to Success
  • Dealing with the People Aspects of Transition
Break Break
  • Transition Fundamentals
  • Experiences from the Field
  • Offshore Transition Considerations
  • Experiences from the Field
  • Transition Strategy: Why it is Critical
  • Moving to Steady State
Break Break
  • Workshop 1: Dealing with the Issues
  • Workshop 2
  • End-of-Term Considerations: Transitioning Out
  • Governance Considerations During Transition
Illustrative / subject to change
Ticket Name Sale Ends Price Quantity
June 6-7: Non-Member
04 Jun 2019
Sale Ended
Click here to enter your promotional code

06 Jun 2019 @ 8:30am EDT
07 Jun 2019 @ 4:00pm EDT

Google Calendar

  • 100 King St W #6200, Toronto, ON M5X 1A9, Canada