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Research
January 19, 2010 - CORE in partnership with IDC launches The Outsourcing Monitor
CORE and IDC Canada recently released the research findings of the first Outsourcing Monitor. Through an hour long, well-attended webcast, the presentation was led by Sebastien Ruest, VP, IDC Canada and Frank Hart from Prima Management Consulting. Frank was previously the President of EDS Canada. The report focussed on an update on the impact of recession on Canadian outsourcing marketplace and analysed major trends for offshoring. The webcast included a global offshoring research expert from UK to weigh in on global sourcing trends.
The Outsourcing Monitor will be the definitive source for Canadian outsourcing market information, trends and activity. It will draw on the experience of leading industry experts. The Monitor will report on IT and BPO outsourcing activity, including metrics such as the current levels of contract signings, average length of contract, outsourcing spending and pipeline or the value of the outsourcing contracts vendors are pursuing. The Monitor will also include commentary on market trends, how IT outsourcing is helping Canadian companies on a global basis and areas that challenge both vendor and client alike. The Monitor is founded on IDC surveys and Services Contract Database, alongwith recurring in-person interviews with vendors, advisors and outsourcing decision makers. The Outsourcing Monitor will thereafter be issued twice a year.
Please click here to listen to the recording of the webcast.
In the fall 2009, CORE hosted two senior executives roundtables - one in Toronto and one in Vancouver. Each roundtable was followed by a webinar, sharing the key messages from the roundtables. You can access the recorded webinars or the presentations and learn what senior leaders are thinking about today in the world of outsourcing.
Access the Toronto Outsourcing Roundtable presentation or view the recorded report - Toronto webinar.
Access the Vancouver Outsourcing Roundtable presentation or view the recorded report - Vancouver webinar.
June 30, 2009 - CORE in partnership with IDC Canada releases research on the Recession and its Impact on Outsourcing. The webcast is now available.Listen to the June 30th Webinar presentation. Members can access the presentation from our Best Practices Database.
APRIL 23, 2009 - The Centre for Outsourcing Research & Education (CORE) has released the update to The State of Canadian Outsourcing. This new report provides an update of trends in the Canadian outsourcing market, and in outsourcing management practices. We gathered data on new outsourcing transactions, add-ons to existing transactions,and renewals for the 18 months between June 2007 and November 2008.
Please click here for a copy of the 2009 Executive Summary and for a copy of the State of Canadian Outsourcing Report: Update 2009 by John Simke, April 23, 2009.
January 24, 2008 - The Centre for Outsourcing Research & Education (CORE) released The State of Canadian Outsourcing, a report that includes data on publicly announced outsourcing deals in Canada over the five-and-a-half-year period between January 1, 2002, and June 30, 2007. This report provides an overview of trends in the outsourcing market in Canada during the study period, and includes data on the types of work being outsourced, top outsourcing companies and industries, as well as current outsourcing management practices and their results.
Click here for a copy of the Executive Summary and for a copy of the research briefing by John Simke, January 24, 2008.
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CORE members may access the full report in the Best Practices Database and in the Featured Articles section of the private site. Media personnel can request a complimentary copy.
CORE conducts syndicated and custom research to obtain deeper insight into the issues and practices in making outsourcing successful and publishes several research reports annually.
Full reports available in OutsourcingKnowledgesource (members only). Non-members may purchase CORE research reports. Contact us for pricing and to order.
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Other Research by CORE
The Stay Back Team - A Key Component of Outsourcing Success
Released September 2007
This report focuses on how organizations are creating and using Stay Back Teams to enhance the results of outsourcing, what these organizations believe they need to do better, and why management of outsourcing relationships is a specialized role that requires a unique combination of capabilities.
Managing Troubled Outsourcing Relationships
Released April 2007
This study focuses on the question: What is the best way to identify, diagnose, and fix a problem outsourcing? It reveals that though the most important indicators of an outsourcing in difficulty appear after operations begin, the most important underlying causes of a troubled outsourcing originate well before the operational phase.
Making the Outsourcing Decision
Released February 2007
While many Canadian firms currently view outsourcing largely as a tool to achieve tactical objectives, the trend is toward a more strategic approach to outsourcing. As this shift occurs, short-term cost savings will become a less important driver of outsourcing.
