Agenda

Welcome, Overview of the Conference and Introduction of Keynote Speaker by Event Host

John Simke, CORE Founder and Board Chair

Keynote Address - Global Change and Resilience

Dr. Thomas Homer-Dixon, Global Visionary        

Dr. Thomas Homer-Dixon will help us understand how our world is changing.  He will show us how challenges such as economic crisis, energy scarcity, global warming, and information glut affect people, companies, and societies.  He will explain what we can all do to adapt and prosper in a world of ever-greater complexity, speed, and surprise. Today’s converging energy, environmental, and political-economic stresses could open up extraordinary opportunities for creative, bold reform of our organisations, if we’re prepared to exploit these opportunities when they arise.                                         

Case Study Presentation- Why and how is Unilever moving to Global Shared Services

Suzan van Dijk, VP Enterprise Support Transition, Unilever Global 

Suzan will share insights from Unilever’s transformative journey to enterprise wide shared services. Being one of the world’s largest consumer goods company, keeping the future direction on aligned and efficient  operations was imperative. This presentation focuses on how Unilever is building consolidated capabilities in finance shared services while continuing to embark on a global outsourcing strategy.

Featured Speech- Global Compliance Requirements in an Increasingly Complex Outsourcing World

Peter Reid, Privacy Officer, HP Enterprise Business Group

In this session, we will discuss some of the more significant regulatory issues facing organizations that are outsourcing or plan to outsource. In a world of ever increasing regulations, privacy laws, financial regulations, health care regulations, export control regulations, etc. it is often difficult for organizations to know what regulations apply, let alone understand if and how outsourcing organizations can support their compliance requirements. Peter will provide a checklist of key questions that organisations should be asking their providers.

Case Study Presentation- Rogers Communications Inc.   

Jerry Brace, Executive Vice President and Chief Information Officer, Rogers Communications Inc.

Rogers Communications’ commitment to achieve operational cost savings, refocus existing resources to higher valued tasks and drive a higher level of IT operational process is a challenge faced by many organizations. Jerry will share his perspective on how adopting outsourcing and global sourcing strategies is leading to increased competitiveness and oppotunities for Rogers.

Panel Discussion - 20/20 Outsourcing

Moderator: Amanda Lang, Senior Business Correspondent, CBC News     

Panellists  

Catherine Booth, Senior Technology Executive and Management Consultant

Joseph Cooper, Executive Vice President & Chief Information Officer, Manulife Financial

David Ticoll, Executive Director, Canadian Coalition for Tomorrow’s ICT Skills  

Warren White, Senior Vice President, Global Business Engineering, CGI  

Experts from a variety of perspectives - the economy, labour, technology and business will share key insights into what are the big changes that both Canada and the world will be facing in the coming decade. Global business challenges and opportunities look radically different now as we start the 2nd decade of the 21st century. What will outsourcing look like in 2020? What are the future challenges and opportunities for business leaders and can outsourcing relationships be leveraged to drive better results and increase our competitiveness.  

Briefing on CORE's Annual General Meeting and the new Board Directors

John Simke, CORE Founder and Board Chair

Conclusion             

Cocktail Reception