Webinar: Outsourcing Monitor - Will Cloud Transform Outsourcing?

Monday, June 21, 2010

Time: 12 pm EST - 1 hour duration

Fee: CORE Members: complimentary; Non-members: $100.00 plus GST

The Outsourcing Monitor is a combined effort of CORE and IDC. The Monitor is quickly becoming the definitive source for Canadian outsourcing market information, trends and activities. The first Outsourcing Monitor in June, 2009 concluded that companies were approaching outsourcing as a means to rapidly reduce the cost of operations and establish a framework to exit the recession as more agile and efficient. The 2008/2009 recession has also allowed companies the opportunity to not only rethink how IT is delivered, but also reshape the way they do business. Our follow-on research in January of this year led us to predict that there would be more outsourcing, offshoring and pressure on both vendors and buyers to extract more value from sourcing.

This Monitor release will focus on cloud computing and the impact Cloud will have on sourcing strategies. Is cloud computing an opportunity to meet the ongoing challenges that IT organizations face? How will Cloud impact outsourcing relationships now and in the future. What are the benefits and associated risks? Join us for this webinar that explores - will Cloud transform outsourcing?

The approach to gather the required data and information is through interviews with senior leaders of major service providers, selected CORE members and large Canadian buyers of outsourcing services, as well as IDC's demand tracking of the outsourcing market.

PRESENTERS

Greg Gulyas

CORE Chair and Principal Greg Gulyas Consulting Inc.

Greg Gulyas recently retired from IBM where he had responsibility for IBM’s strategic outsourcing business and other infrastructure related services. He joined IBM in 1973 and acquired a broad business perspective over his 36 years of experience. Greg was formerly VP, Public Sector, and before that VP Sales & Marketing, IBM Global Services. Prior to these two roles in Global Services, Greg was VP, Systems Sales with overall responsibility for IBM's hardware business in Canada. In addition to his sales and general management experience, Greg's background includes leadership roles in a variety of business transformations and organizational changes. Greg is also a lecturer at the Rotman School of Management, where he teaches an MBA course on Outsourcing, a frequent speaker at the Queen's Executive Development Centre, and a former member of the Board of the Canadian Chamber of Commerce.

Jim McDade

Jim has had a diverse career in the technology sector. Most recently, Jim was Senior Vice President and Chief Information Officer of Purolator. While at Purolator he led the Purolator 2010 Transformation Program and managed all aspects of the companies IS spend. Prior to joining Purolator, Mr. McDade was the lead Partner for Accenture’s government practice in Canada. In addition, he led Accenture’s global government strategy practice. Mr. McDade has spent more than 20 years in consulting, helping clients successfully implement major complex change projects. He has deep knowledge of the many sectors – health, education, social services, transportation, postal and logistics. In his spare time, Jim is involved in basketball in Mississauga, coaching and developing players.

Sebastien Ruest

Vice President, Infrastructure, Software and Services Research, IDC

As Vice President, Services & Technology Research, Sebastien Ruest is responsible for leading IDC's research in the Services & Technology marketplace. Mr. Ruest heads a seasoned team of analysts who cover the broad range of IT related infrastructure, software and services, from Consulting and Integration, Application Services, Infrastructure Optimization, Virtualization, Unified Communication and the growing Global Delivery Models, such as Outsourcing and Managed Services. Mr. Ruest also heads IDC's IT service benchmark practice and works with vendors and IT users to measure the efficiencies and cost-effectiveness of service delivery. Sebastien and his team leverage a combined 50 years of selling and delivering services when developing business cases, ROI, TCO and pricing to provide market insight and guidance to IDC's clients. Prior to joining IDC, Mr. Ruest had close to 10 years experience in corporate strategy, sales & marketing and research at IBM. Most recently, Mr. Ruest was a member of IBM’s Americas Market Intelligence Group, where he led a team responsible for providing insights into opportunities, buyer behaviour and competitive environments for IBM Canada.

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