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Alternative Service Delivery in the Public Sector
Held Tuesday March 11, 2008 8:00 AM to 5:00 PM
Victoria Conference Centre, Carson Hall
720 Douglas Street, Victoria
Presentations will be posted on the CORE Members site shortly
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SPONSORED BY
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Keynote address by David Osborne, the best-selling author of Banishing Bureaucracy:
The Five Strategies For Reinventing
Government. Find out how public institutions are using
outsourcing and other transformational service delivery initiatives to deliver more value to taxpayers.
CORE in collaboration with the Government of British Columbia is hosting a conference on Alternative Service Delivery
in the Public Sector. Government and business leaders will share their views on transforming government services and operations through strategic partnerships with the
private sector. Click to view our Program Brochure
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| AGENDA |
| 7:30 - 8:30 a.m. |
REGISTRATION |
| 8:30 a.m. |
Welcome and Introductions
Molly Pellecchia, CEO and President
Centre for Outsourcing Research and Education (CORE) |
| 8:40 a.m. |
Opening Remarks to Forum Participants on Behalf of the Province of British Columbia
The Honourable Olga Ilich, Ministry of Labour and Citizens’ Services
Lori Wanamaker, Deputy Minister, Ministry of Labour and Citizens’ Services |
| 9:00 a.m. |
Keynote Address:
Reinventing Government - New Ideas in Public Sector Services Delivery
David Osborne, Author and Senior Partner, The Public Strategies Group |
| 10:30 - 10:45 a.m. |
MID-MORNING BREAK |
| 10:45 a.m. |
Transformation of the B.C. Government through Alternative Service Delivery
John Bethel, Assistant Deputy Minister, ASD Secretariat |
| 11:30 a.m. |
Governance of Complex Outsourcing Relationships by EDS and the Bank of Canada
Doug Barkley, President EDS Advanced Solutions Inc.
Dale Fleck, Associate Chief, Information Technology Services, Bank of Canada |
| 12:30 - 1:00 p.m. |
LUNCH |
| 1:00 p.m. |
Improving Services in Somerset by Southwest One, UK and IBM
Roger Kershaw, Strategic Director of Resources, Somerset County Council, UK
Glen Martin, Client Executive, IBM UK Limited |
| 2:00 - 3:00 p.m. |
BREAKOUT SESSIONS
Procurement, Contract Design and Process, Chaired by Fraser Mann, Miller Thomson LLP
Governance Design, Principles and Traps, Chaired by Kirsten Tisdale, Korn/Ferry International
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| 3:00 - 3:15 p.m. |
MID-AFTERNOON BREAK |
| 3:15 - 4:15 p.m. |
BREAKOUT SESSIONS
Managing the Relationship, Chaired by Eulala Mills-Diment, Government of B.C.
Privacy Protection, Chaired by Drew McArthur, Compliance and Privacy Consultant |
| 4:15 - 5:00 p.m. |
BBC Case Study & The Future of ASD - 2010 and Beyond
Graham Pascoe, Partner, PricewaterhouseCoopers, UK |
| 5:00 p.m. |
CONCLUSION |
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